Changing, innovating, advancing: The search for performance—whether it means lowering costs, improving quality, or speeding up delivery—often involves a continual improvement or Lean Management approach. Getting involved in this approach, in order to fully address employee, social, and environmental concerns, is now critical in a complex, competitive world. The goal of continual improvement is to increase quality and make it last, while also ensuring the safety and security of people and property. This is because innovation and change aren’t just about technology, they also encompass human and organisational factors. Lean management methods can help to support and facilitate advances being made within a company, and to overcome resistance and stagnation. They require a long-term commitment, as future plans will only succeed if the necessary resources are put in place today in the continual improvement process. Certified processes such as the ISO 9001 standard and the Lean Six Sigma® method are used to secure these efforts.