Course : Design Thinking: Developing innovative products and services

Creativity Laboratory

Design Thinking: Developing innovative products and services

Creativity Laboratory
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Design Thinking is an outward-looking collaborative innovation method. Its practice makes it possible to solve problems and produce ideas. This laboratory will immerse you in its experimentation and provide you with the tools needed to develop innovative products and services.


Inter
In-house
Custom

Practical course in person or remote class

Ref. DSH
Price : 1530 CHF E.T.
  2d - 14h00




Design Thinking is an outward-looking collaborative innovation method. Its practice makes it possible to solve problems and produce ideas. This laboratory will immerse you in its experimentation and provide you with the tools needed to develop innovative products and services.

Teaching objectives
At the end of the training, the participant will be able to:
  • Make the user the focus of your strategy and find innovation-based growth drivers
  • Design innovative services and/or products in a simple, operational way
  • Master the key steps of the Design Thinking method
  • Understand the basics of experience design and storytelling
  • Coordinate Design Thinking with other innovation approaches

Intended audience
Product managers, project managers, innovation managers, executives, marketing and communication managers, or anyone who wants to gain a foothold in innovation and creativity.

Prerequisites
No particular knowledge.

Course schedule

Understanding the principles of the Design Thinking method

  • Defining the Design Thinking process.
  • Understanding the user and designing an experience.
  • Creating your own ecosystem.
  • Instituting a culture of exploration.
  • Building your multidisciplinary team and its organization.
  • Tackling the challenge and exploring the subject.
Hands-on work
Creating your own ecosystem. Dealing with challenges in launching your product: A common thread during the creativity laboratory.

Adding inspiration

  • Putting yourself in the shoes of your future user.
  • Understanding the system and the market and knowing how to investigate it.
  • Instituting real empathy toward your users.
  • Enhancing field experience with tools.
  • Summarizing your research: “Persona” and “Customer Journey Map”.
  • Finding the “challenge to overcome” using friction points.
Exercise
Building your toolbox and seeking inspiration.

Practicing ideation

  • Mastering the rules of brainstorming.
  • Generating new ideas.
  • Creating an inspiration wall.
  • Drawing your ideas.
  • Coming up with new concepts.
  • Creating a quick, inexpensive prototype of desirable solutions.
  • Translating feedback from users into feasible, viable solutions.
  • Following an iterative process.
Hands-on work
Experimenting with idea-seeking techniques. Immersion with the practical creation of a version.

Facilitating implementation

  • Presenting with storytelling: From functional specifications to the industrial prototype.
  • Understanding the industrial prototype as a communication tool.
  • Getting all entities involved: From the industrial prototype to industrial production.
  • Making use of user feedback. Adopting an improvement approach.
  • Defining production volumes.
  • Meeting standards and protecting your innovation.
  • Helping the sales teams promote an innovation.
Role-playing
Setting up an implementation project. Presenting ideas with an innovative method (storytelling).


Practical details
Role-playing
A role-playing exercise on the common thread of each step in Design Thinking. Use of a creativity laboratory with immersion.
Teaching methods;
Active learning based on experimentation through production. Hands-on work with immersive methods and ongoing evaluations.

Customer reviews
4,3 / 5
Customer reviews are based on end-of-course evaluations. The score is calculated from all evaluations within the past year. Only reviews with a textual comment are displayed.


Dates and locations
From 16 to 17 May 2024 *
FR
Remote class
Guaranteed session
Registration
From 13 to 14 June 2024 *
FR
Remote class
Guaranteed session
Registration
From 11 to 12 July 2024
FR
Remote class
Registration
From 24 to 25 October 2024
FR
Remote class
Registration